1. DATA COLLECTION AND REGISTERING ACTIVITIES
1.1. The data is collected when entered in the trial registration of the platform, or submitted voluntarily in one of our forms;
Data is collected in the following places:
1.1.1 Trial Registration – https://app.pulsus.mobi/signup/?language=en;
1.1.2 Quotation Form;
1.1.3 Contact Form in https://pulsus.mobi/en/contacting-pulsus/
1.3. The information we collect in the platform trial registration and forms are:
1.3.1 Full name;
1.3.3 Company name;
1.3.4 Corporate E-mail.
1.4. We are not responsible for the accuracy, veracity or lack thereof in information provided by our user or for this information being updated, when it’s the user’s responsibility to provide them with accuracy and update them;
1.5. The activities that the platform may register include:
a) IP address, logical port of origin of users and geolocation;
b) Actions carried out by users on the platform;
c) Screens accessed by users;
d) Dates and times of each activity performed, as well as the user access to the platform;
e) Data about the device used by the user, in particular: operating system version, browser, geolocation and other installed applications, if necessary;
f) Session ID of users, when available;
g) History of operations performed;
h) Behaviors identified in interactions with the platform.
1.6. The platform may also make use of technologies like:
a) Cookies – it is the user’s responsibility to configure his/her Internet browser to block them. In this case, some features of the platform may be limited;
b) Web Beacons – to collect user behavior data on access to pages, where the installation of files in the devices may not be required;
c) Other technologies for obtaining user navigation data.
2. DATA USAGE
2.1. The data collected and the records of user activities may be used for the following purposes:
2.1.1 Identify and authenticate them appropriately, in addition to processing activity in the account used for access;
2.1.2 Allow the Sales team and Pulsus’ partners to make contact;
2.1.3 For the user to receive notifications and platform updates via e-mail;
2.1.4 For the user to receive promotional and commercial e-mails;
2.1.5 Provide user support, including answers and questions about the platform and the company;
2.1.6 Optimize and improve the user experience in the website and platform;
2.1.7 Develop statistics, studies and research relevant to the activities of user behavior during the use of the website and platform;
2.1.8 Promote content, products and services from Pulsus through channels such as social networks, Google and the Pulsus blog;
2.1.9 Inform users about news, features, contents and other events relevant to maintaining the relationship between the user and the company;
2.1.10 To safeguard the rights and obligations of Pulsus related to the use of the platform;
2.1.12 To enrich the Pulsus database and prevent the occurrence of fraud.
2.2. Highlights about the consent:
2.2.1 The consent for the purposes of use of the data will be collected on an individual basis, and the user is not required to grant his/her consent to any of them;
18.104.22.168 If the user does not grant his/her consent for the purposes directly related to the provision of services by Pulsus, services will not be provided;
22.214.171.124 If the user does not grant his/her consent to the optional purposes, the provision of services by Pulsus will continue being made regularly;
2.2.2 The user can change his/her consent by opening a trouble ticket in Pulsus’ support area and may grant new permissions or withdraw his/her consent to the current permissions, being warned of the consequences that the withdrawal of consent can cause;
2.3. The data collected and recorded activities can also be shared:
2.3.1 CWith the competent governmental judicial or administrative authorities, whenever there is a requisition or court order;
2.3.2 Automatically, in case of corporate changes, such as mergers, acquisitions and incorporations;
3. DATA STORAGE
3.1. The collected data will be stored in a safe environment and controlled for a minimum of six months, under the Brazilian Internet Use Civil Framework, observing the available state of the art. However, considering that no security system is infallible, Pulsus disclaims any responsibility for any damages and/or losses arising from faults, viruses or intrusions in the Pulsus database, except in cases in which there is deceit or guilt;
3.1.1 Data can be erased before six months, at the request of the user, and if there is no legal obligation to keep these data stored;
3.1.2 Anonymized data may be retained by the Pulsus for more than six months;
3.2. The collected data will be stored on private servers hired by Pulsus, with no way of sharing with third parties. These data can be accessed at the user’s request or can be deleted as per request via email: email@example.com/english.
4. ATA VIEWING, RECTIFICATION, LIMITATION, OPPOSITION AND DELETION
4.1 Users may request to view or change personal information through their accounts or support tools made available by Pulsus;
4.2 AWhen contacting the Support area, users may request a limitation on the use of their personal data;
4.3 The user can express opposition or the exclusion of the use of personal data collected and recorded by Pulsus;
4.4 Once the contract between the user and Pulsus is finished, all accounts are frozen and access is limited;
4.5 Pulsus may (for the purposes of auditing, security, fraud control and preservation of rights) retain the history of user data records for a period longer than the established by law or by regulatory standard.
5. GENERAL PROVISIONS
5.1. The platform does not use any type of automated decision that impacts the user;
5.2.1 In the event of occurring significant updates that require obtaining a new consent, Pulsus will notify the user by the contact means provided by him/her;
5.3. If you have questions about this policy, contact Pulsus through the service channel: https://pulsus.mobi/en/contacting-pulsus/;
5.4. If there are third party companies that perform the processing of any data collected by Pulsus, they must necessarily comply with the conditions and standards of Information Security of the company stipulated herein;
6.1. For the purposes of this document, you must consider the following definitions and descriptions for better understanding:
Web Beacons – programs that aim at monitoring a user’s navigation on a web page;
Cloud Computing – service virtualization technology, built from the interconnection of two or more servers through a common information network (the Internet), in order to reduce costs and increase the availability of sustained services.
Cookies – files sent by the platform server to the users’ computer, in order to identify the computer and get access data, such as browsed pages or accessed links, allowing the customization of the users’ navigation in the platform, according to their profile;
Access Account – a user credential for using, accessing restricted areas and unique features of the platform offered by Pulsus;
Internet Protocol (IP) – an alphanumeric set that identifies the users’ devices on the Internet;
LOGS – records of the user’s activities performed in the Pulsus platform;
Platform – Pulsus web Environment, where all services are available;
Session ID – Identification of the user’s session when access to the restricted area is made;
Users – People who access or interact with the activities offered by the Pulsus platform.
7. APPLICABLE LAW AND JURISDICTION
Thank you for the attention. Welcome to Pulsus!