1.7.1 It is the user’s responsibility to read the Privacy Policy of such platforms outside the environment of the website and the Pulsus platform and it is also the user’s responsibility to accept or reject it;

1.7.2 Pulsus is not responsible for the Privacy Policy or content of any websites, content or services located outside of its environments.

2. DATA USAGE

2.1. The data collected and the records of user activities may be used for the following purposes:

2.1.1 Identify and authenticate them appropriately, in addition to processing activity in the account used for access;

2.1.2 Allow the Sales team and Pulsus’ partners to make contact;

2.1.3 For the user to receive notifications and platform updates via e-mail;

2.1.4 For the user to receive promotional and commercial e-mails;

2.1.5 Provide user support, including answers and questions about the platform and the company;

2.1.6 Optimize and improve the user experience in the website and platform;

2.1.7 Develop statistics, studies and research relevant to the activities of user behavior during the use of the website and platform;

2.1.8 Promote content, products and services from Pulsus through channels such as social networks, Google and the Pulsus blog;

2.1.9 Inform users about news, features, contents and other events relevant to maintaining the relationship between the user and the company;

2.1.10 To safeguard the rights and obligations of Pulsus related to the use of the platform;

2.1.11 As evidence in cases of unlawful acts, or acts contrary to this Privacy Policy and any other legal document made available by Pulsus, in case of improper changes in their systems, records or actions that may jeopardize the platform and its users;

2.1.12 To enrich the Pulsus database and prevent the occurrence of fraud.

2.2. Highlights about the consent:

2.2.1 The consent for the purposes of use of the data will be collected on an individual basis, and the user is not required to grant his/her consent to any of them;

2.2.1.1 If the user does not grant his/her consent for the purposes directly related to the provision of services by Pulsus, services will not be provided;

2.2.1.2 If the user does not grant his/her consent to the optional purposes, the provision of services by Pulsus will continue being made regularly;

2.2.2 The user can change his/her consent by opening a trouble ticket in Pulsus’ support area and may grant new permissions or withdraw his/her consent to the current permissions, being warned of the consequences that the withdrawal of consent can cause;

2.3. The data collected and recorded activities can also be shared:

2.3.1 CWith the competent governmental judicial or administrative authorities, whenever there is a requisition or court order;

2.3.2 Automatically, in case of corporate changes, such as mergers, acquisitions and incorporations;

2.4. The database formed by the platform’s data collection is the property and responsibility of Pulsus. The use, access and sharing of such data, where necessary, will be made within the limits and purpose of Pulsus. Therefore, to provide its services, Pulsus can transfer this data to customers and suppliers within the limits of this Privacy Policy, as well as to the authorities whenever formally and legally requested;

2.5. Our user is responsible for the confidentiality of his/her personal data. Sharing of passwords and access data violates the Privacy Policy of our platform and services;

2.6. Internally, the data of our users are accessed only by professionals authorized by Pulsus, respecting the principles of proportionality, necessity and relevance to the objectives of Pulsus, besides the commitment to confidentiality and privacy preservation in accordance with the terms of this Privacy Policy.

3. DATA STORAGE

3.1. The collected data will be stored in a safe environment and controlled for a minimum of six months, under the Brazilian Internet Use Civil Framework, observing the available state of the art. However, considering that no security system is infallible, Pulsus disclaims any responsibility for any damages and/or losses arising from faults, viruses or intrusions in the Pulsus database, except in cases in which there is deceit or guilt;

3.1.1 Data can be erased before six months, at the request of the user, and if there is no legal obligation to keep these data stored;

3.1.2 Anonymized data may be retained by the Pulsus for more than six months;

3.2. The collected data will be stored on private servers hired by Pulsus, with no way of sharing with third parties. These data can be accessed at the user’s request or can be deleted as per request via email: suporte@pulsus.mobi/english.

4. ATA VIEWING, RECTIFICATION, LIMITATION, OPPOSITION AND DELETION

4.1 Users may request to view or change personal information through their accounts or support tools made available by Pulsus;

4.2 AWhen contacting the Support area, users may request a limitation on the use of their personal data;

4.3 The user can express opposition or the exclusion of the use of personal data collected and recorded by Pulsus;

4.4 Once the contract between the user and Pulsus is finished, all accounts are frozen and access is limited;

4.5 Pulsus may (for the purposes of auditing, security, fraud control and preservation of rights) retain the history of user data records for a period longer than the established by law or by regulatory standard.

5. GENERAL PROVISIONS

5.1. The platform does not use any type of automated decision that impacts the user;

5.2. We may change the content of this Privacy Policy at any time, according to the purpose or necessity, as well as for adjustment and legal compliance to a provision of law or norm that has equivalent legal force, being the user’s responsibility to verify it whenever accessing the Pulsus platform;

5.2.1 In the event of occurring significant updates that require obtaining a new consent, Pulsus will notify the user by the contact means provided by him/her;

5.3. If you have questions about this policy, contact Pulsus through the service channel: https://pulsus.mobi/en/contacting-pulsus/;

5.4. If there are third party companies that perform the processing of any data collected by Pulsus, they must necessarily comply with the conditions and standards of Information Security of the company stipulated herein;
5.5. If any provision of this Privacy Policy is deemed unlawful or illegitimate by an authority of the local in which our user resides, or of his/her Internet connection, the other conditions will remain in full force and effect;

5.6. The user acknowledges that all communication conducted by email (to the addresses informed in the registration), SMS, instant messaging applications or any other digital and virtual form are also valid, effective and sufficient for the disclosure of any subject which refers to services provided by Pulsus, as well as the conditions of its provision or any other subject addressed in it, except for expressly different clauses in this Privacy Policy.

6. GLOSSARY

6.1. For the purposes of this document, you must consider the following definitions and descriptions for better understanding:

Web Beacons – programs that aim at monitoring a user’s navigation on a web page;

Cloud Computing – service virtualization technology, built from the interconnection of two or more servers through a common information network (the Internet), in order to reduce costs and increase the availability of sustained services.

Cookies – files sent by the platform server to the users’ computer, in order to identify the computer and get access data, such as browsed pages or accessed links, allowing the customization of the users’ navigation in the platform, according to their profile;

Access Account – a user credential for using, accessing restricted areas and unique features of the platform offered by Pulsus;

Internet Protocol (IP) – an alphanumeric set that identifies the users’ devices on the Internet;

LOGS – records of the user’s activities performed in the Pulsus platform;

Platform – Pulsus web Environment, where all services are available;

Session ID – Identification of the user’s session when access to the restricted area is made;

Users – People who access or interact with the activities offered by the Pulsus platform.

7. APPLICABLE LAW AND JURISDICTION

7.1. This Privacy Policy will be governed by and construed in accordance with Brazilian law, in the Portuguese language, with the jurisdiction of the domicile of the user being elected to resolve any dispute or controversy involving this document, unless under a specific exception of personal competence, territorial or functional nature is presented by applicable law.

Thank you for the attention. Welcome to Pulsus!